Enterprise

Built for Sellers Shipping at Scale

For businesses processing 1000+ shipments a day, get negotiated rates, dedicated support, and SLA guarantees tailored to your operation.

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Negotiated volume rates

Custom pricing across all 6 courier partners based on your monthly shipment volume.

Dedicated account manager

A single point of contact for onboarding, escalations, and ongoing optimization.

SLA-backed delivery guarantees

Committed turnaround times with accountability built into your contract.

Custom settlement cycles

Flexible COD settlement timing structured around your cash-flow needs.

What's included

  • 1000+ daily shipments across any combination of couriers
  • White-label branded tracking page
  • Webhook and API access for custom integrations
  • Priority NDR resolution and support queue
  • Quarterly business reviews with performance benchmarking
  • On-premise onboarding and team training
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What changes at enterprise volume

Above a few thousand shipments a month, the problems stop being about booking parcels and start being about control: predictable rates across lanes, allocation rules that route each order to the right carrier, reconciliation that matches every COD rupee, and reporting that stands up to a finance review.

The mechanics of pricing stay the same — chargeable weight, zone, COD charge, returns and GST — but at volume the small differences compound. A ₹4 gap per parcel is ₹2 lakh a year at 50,000 shipments, which is why lane-level rate visibility matters more than a single headline discount.

  • Rate cards per account, visible by zone and weight slab
  • Allocation rules so each order goes to the right service, not the default one
  • Bulk dispatch with manifests and pickup scheduling per warehouse
  • COD remittance reconciliation against orders, with shortfall reporting
  • API access for order creation, tracking and webhook updates

What to ask before you commit

Ask for pricing on your actual lanes and weight mix rather than a sample rate card, and confirm how returns and COD are charged, since those lines usually decide the real cost. Ask what the reconciliation output looks like, because that is what your finance team will live with.

For multi-warehouse operations, confirm that pickups can be scheduled per location and that manifests split by pickup address, so dispatch does not become manual work again at scale.

Frequently asked questions

What counts as enterprise volume?
As a rule of thumb, a few thousand shipments a month, multiple pickup locations, or a need for API-level integration and custom reconciliation.
Can rates be negotiated?
Rates depend on your lane mix, weight profile and volume. Pricing is set per account and shown as a rate card by zone and weight slab, so you can see exactly what each shipment costs.
Is there an API?
Yes. Orders can be created, labels generated and tracking retrieved programmatically, with webhook updates for status changes.