Delhivery at a glance
Delhivery is India's largest integrated logistics network, with its own fleet, sorting centres and surface freight lines. For a seller choosing where to send a parcel, what matters is which shipments it handles well, what it charges for them, and what happens when something goes wrong.
Time-definite air delivery is available, but a dedicated air express carrier is usually tighter on guaranteed windows.
- Services: Surface (economy) and Express (air)
- Best suited to: sellers who want one carrier that covers almost everywhere, including tier-3 towns
- Strong on: the widest pincode reach of any single Indian carrier
- Strong on: heavy and bulky parcels moving on surface freight
- Strong on: high-volume e-commerce dispatches with COD
What Delhivery handles well
Delhivery is used most often for sellers who want one carrier that covers almost everywhere, including tier-3 towns. Matching the shipment to the network is the difference between a rate that looks good and a delivery that arrives on time.
Pickup, transit and delivery attempts follow the same shape across Indian carriers: a pickup window on the day the label is generated, a line-haul leg between hubs, and up to three delivery attempts before a parcel is returned to origin. Where carriers differ is density — how close their last-mile branch is to your customer.
- the widest pincode reach of any single Indian carrier
- heavy and bulky parcels moving on surface freight
- high-volume e-commerce dispatches with COD
What actually changes your bill
Freight for Delhivery is not a single per-parcel price. Four things decide what you pay, and they are the same four across Indian carriers, which is why a rate looks cheap on one lane and expensive on the next.
First, chargeable weight. Carriers bill the higher of the actual weight and the volumetric weight, calculated as length × width × height in centimetres ÷ 5000. A light but bulky box is charged as if it were heavier, so packaging size directly changes the bill.
Second, zone. Pricing is banded by how far the parcel travels: within the same city, within the region, metro to metro, the rest of India, and remote areas such as the north-east, Jammu and Kashmir, and the islands. The same 500 g parcel can cost roughly two-thirds more to a remote zone than across town.
Third, cash on delivery. COD is charged as the higher of a flat minimum or a percentage of the amount collected. On ApnaCourier's live Delhivery rate card today that is ₹25 or 1.25% before GST, so a ₹10,000 COD order carries about ₹125 in COD charges, not ₹25.
Fourth, returns. An RTO costs roughly a second leg of freight, billed separately when the parcel comes back. Adding 18% GST on top, a high-return category can turn an apparently cheap forward rate into a loss-making lane.
- Chargeable weight = higher of actual weight and (L × W × H in cm ÷ 5000)
- Weight is billed in slabs (commonly 500 g steps), and the per-slab cost changes for heavier parcels
- Remote zones (north-east, J&K, islands) price well above metro lanes
- COD: higher of a flat minimum or a percentage of the collected amount
- RTO is billed separately, on top of the original forward charge
- 18% GST applies to freight and to the COD charge
Booking Delhivery through ApnaCourier
ApnaCourier is a booking layer over courier networks: you enter the pickup and delivery pincodes, the parcel's weight and dimensions, and the payment type, and the platform prices the shipment on the live rate card for the lane before anything is booked.
As of September 2026, live bookings on ApnaCourier are fulfilled by Delhivery, with rates shown per shipment in the seller dashboard's rate card. Whichever carrier moves the parcel, the label, pickup request, tracking and COD remittance are handled in one place.
- See freight, COD charge and GST before the label is generated
- Chargeable weight is calculated from your entered dimensions
- Pickup requests, labels and manifests are generated together
- Tracking and COD remittance are visible in one dashboard
Compare Delhivery with other carriers
Carrier choice is per shipment, not per year: the cheapest option changes with the lane, the weight slab and whether the order is cash on delivery. These side-by-side guides cover where Delhivery wins and where another network does.
Delhivery vs DTDC · Delhivery vs Blue Dart · Delhivery vs XpressBees · Delhivery vs Ecom Express · Delhivery vs Trackon
Decide per shipment, not per year
Picking one carrier for everything is the most common way Indian sellers overpay. Rates move by lane, by weight slab and by season, so the carrier that is cheapest for a 500 g parcel from Delhi to Jaipur is often not the cheapest for a 3 kg parcel from Coimbatore to Guwahati.
The practical approach is to compare at the moment of booking. ApnaCourier shows the live rate for the lane, the chargeable weight and the COD and return costs before the label is generated, so the choice is made on the actual number rather than a remembered price list.
- Check the rate for the exact origin and destination pincodes, not the city average
- Enter real box dimensions so volumetric weight is included
- Compare the delivered cost: freight + COD charge + expected return cost
- Re-check during peak season, when surcharges apply